Privacy Policy

1. Introduction

Welcome to ComptXAI. We are committed to protecting your privacy and ensuring that your personal and professional information is handled in a safe and responsible manner. This policy explains how we collect, use, and safeguard your data when you use our AI automation platform for Facebook and WhatsApp.

2. Information We Collect

We collect the following types of information:

• Account Information: Name, email address, password, and account type (Personal or Professional). For Professional accounts, we also collect your Company Name and Business Activity.
• Integration Data: Information from the social media channels you connect (such as Facebook Pages or WhatsApp Business), including access tokens and page metadata.
• Customer Conversation Data: The messages, intents, and lead data generated when your customers interact with your AI assistant.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the ComptXAI platform.
• Tailor the AI responses and automation flows based on your specific business activity and product data.
• Process payments and manage your subscriptions.
• Send you technical notices, updates, security alerts, and support messages.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information and your customers' conversation data against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure or access.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@comptxai.com.