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Documentation

Complete reference guide for your AI automation platform.

Table of Contents
Documentation

Overview

What is ComptXAI?

ComptXAI is an AI-powered customer service automation platform for Tunisian businesses. It connects to your Facebook Page and WhatsApp Business account and automatically responds to messages and comments on your behalf — 24/7, in French, Arabic, or Tunisian Derja.

How the AI works

1
Customer sends a message on Messenger or WhatsApp
2
The AI reads the message and checks your product catalog, instructions, and conversation history
3
The AI responds in the customer's language, following your configured rules
4
Special actions are triggered automatically: order capture, lead generation, reclamation filing
5
You're alerted if a human needs to take over